Zan Services ("we," "us," or "our"), headquartered in Kolkata, West Bengal, India, with a US presence through Zan Services LLC (EIN: 35-2955914) at 2108 N St Ste N, Sacramento, CA 95816, USA, is committed to being transparent about how we use cookies and similar technologies on our website zanservices.com ("Website").
This Cookie Policy explains what cookies are, the types we use (or may use), why we use them, and how you can manage or disable them. It forms part of our Privacy Policy and should be read together with it.
By continuing to browse or use our Website, you consent to our use of cookies as described below (except for strictly necessary cookies, which do not require consent). If you do not agree, please disable cookies via your browser settings and refrain from using the Website.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, mobile, tablet) by websites you visit. They help the site remember your actions and preferences (e.g., login, language, font size) over time, so you don't have to re-enter them when you return or navigate pages.
Cookies can be:
First-party cookies: Set by us (zanservices.com).
Third-party cookies: Set by external providers (e.g., analytics or advertising services).
Session cookies: Temporary; deleted when you close your browser.
Persistent cookies: Remain on your device for a set period or until deleted.
We may also use similar technologies like web beacons, pixels, local storage, or tracking scripts.
Legal basis: Legitimate interests / necessary for providing the service (no consent required under most laws, including DPDP Act for essential processing).
Examples: Session management, security tokens, basic form handling.
Duration: Mostly session-based or short-term (days).
Provider: First-party (us).
These cookies are always active and cannot be disabled without breaking site functionality.
2.2 Analytics / Performance Cookies
Purpose: Collect anonymous data on how visitors use the Website (pages viewed, time spent, bounce rates, traffic sources) to improve performance and user experience.
Legal basis: Your consent (opt-in required under DPDP Act for non-essential processing of digital personal data).
Duration: Persistent (up to 2 years or as set by provider).
Provider: Google Analytics (third-party) — uses cookies like _ga, _gid, _gat to distinguish users/sessions. Data may be transferred to and processed in the US or other countries by Google.
2.3 Functional / Preference Cookies
Purpose: Remember your preferences (e.g., language, dark mode if available, form inputs) to provide a personalized experience.
Provider: First-party or third-party (e.g., live chat tools).
2.4 Marketing / Advertising Cookies
Purpose: Track your visits to show relevant ads, measure ad effectiveness, or enable remarketing.
Legal basis: Consent (if implemented).
Examples: Google Ads (gtag.js), Meta Pixel (Facebook) for conversion tracking and audience insights.
Duration: Persistent.
Provider: Third-party (Google, Meta).
3. How We Obtain Consent
Under India's Digital Personal Data Protection Act, 2023 (DPDP Act), we obtain free, informed, specific, unconditional, and unambiguous consent for non-essential cookies that process digital personal data (e.g., IP address, browsing behavior).
Consent is granular (you can accept/reject categories separately).
You can withdraw consent anytime via browser settings or by contacting us.
If we add a cookie consent banner/manager, it will appear on first visit and allow easy management.
4. How to Manage or Disable Cookies
You control cookies through:
Browser Settings
Most browsers let you block all cookies, block third-party cookies, delete cookies on exit, or see cookie details:
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Preferences > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Opt-Out Tools
Google Analytics Opt-Out: Install the Google Analytics Opt-Out Browser Add-on from tools.google.com
Your Online Choices: Visit youronlinechoices.com for third-party ad opt-out
Disabling non-essential cookies may not affect site functionality but could limit analytics insights for us and personalized features for you.
5. Updates to This Cookie Policy
We may update this policy to reflect changes in technology, services, or law. Check back periodically; material changes will be notified via Website notice or email (if we have your contact). Continued use after changes means acceptance.